Rental Payment and Cancellation Terms
Rental Payment and Cancellation Terms;
When booking the villa less than six months in advance, within 5 days of booking, the initial non-refundable deposit of 50% will be required. The final balance payment is due in full 30 days prior arrival date.
When booking the villa for more than six months in advance, the initial non-refundable deposit of 25% deposit is due within 5 business days of booking. The additional 25% of the deposit will be requested 6 months prior to your stay. The final balance payment is due in full 30 days before your expected arrival date or 60 days prior to arrival (stay periods of peak season, which is Chinese New Year, Easter, Christmas, and New Year, and any other periods which are notified at the time of confirmation).
When the booking is made less than 30 days prior to arrival, then full payment will be required within 5 business days after the booking is confirmed.
If payments are not made on or before the due dates as required herein, the Landlord or the Representative may cancel the booking, in which case this Rental Contract will be thereby terminated without any further notice required. Cancellation charges may apply as detailed below.
The cancellation will take effect from the day the written confirmation is received (email acceptable). The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the Villa.
A) If the cancellation is made 30 days or more prior to arrival date, all payments are forfeited but credited for 9 months from the date of the cancellation confirmation by the guest. The credit value can be used by the guest or anyone on his or her behalf for the same or lower seasonal rates period, subject to availability and solely for the villa initially reserved.
B) If the cancellation is made less than 30 days prior the arrival date, all payments are forfeited.
C) Christmas and New Year and all peak period, for any cancellation after the deposit and/or balance payment, all payments are forfeited.
The above cancellation charges also apply if KFP cancels the booking due to non-payment of the balance. If the dates of the booking require to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.